Delete your data
You can ask Auraf to delete the data we hold about you from any of our games, whether or not the game is still installed. You do not need to reinstall anything.
How to request deletion
- Email contact@auraf.xyz with the subject “Data deletion request”.
- Tell us the game’s name and, if the game shows one, your player or installation ID (in the game’s Settings › Privacy).
- We confirm we have received your request within 7 days and complete it within 30 days, then email you when it is done.
Inside a game, Settings › Privacy has the same option. Uninstalling a game removes everything it stored on your device. If a game ever offers an account, you can delete the account and its data there too.
What we delete
- Analytics events and diagnostics linked to your installation or player ID.
- Cloud save data we host, and any support emails from you.
- We also ask our service providers (analytics, crash reporting and ad networks) to delete the data they processed for us.
What we keep, and for how long
- Records of purchases, for as long as tax and accounting laws require (up to 10 years). Payment details are held by Google Play, not by us.
- A note that you asked for deletion, so we can show we did it.
- Data in fully anonymised, aggregate statistics that can no longer be linked to you.
Data you saved with Google Play Games is held by Google; you can manage it in your Google account. See the Privacy Policy for everything we collect.